Terms of Service

Waymark — by West Solution Consulting Corp
Effective Date: March 30, 2026  |  Last Updated: April 14, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and West Solution Consulting Corp ("we," "us," or "our"), governing your use of the Waymark application ("the App"). By downloading, installing, or using Waymark, you agree to be bound by these Terms. If you do not agree, do not use the App.

We reserve the right to modify these Terms at any time. Material changes will be communicated through the App or by updating the "Last Updated" date above. Continued use after modifications constitutes acceptance of the revised Terms.

2. Description of Service

Waymark is an iPadOS productivity application designed for recording, transcribing, translating, analyzing, and exporting session content. The App offers:

• Live speech-to-text transcription
• Real-time text translation
• AI-powered Intelligence analysis
• Photo capture and annotation
• PDF session report export
• Cloud-synced account and usage management
• Device integrity verification and anti-abuse protections

These features are delivered through a combination of proprietary technology and third-party service providers selected by us. We may change, add, or replace underlying service providers at any time without notice, while maintaining equivalent or stronger privacy protections.

All session content (transcripts, translations, notes, drawings, and photos) is stored locally on your iPad. We do not store your session content on our servers.

3. Account Registration

Waymark requires Sign in with Apple for authentication. By signing in, you authorize Apple to share your user identifier and, optionally, your name and email address with us for account creation purposes.

You are responsible for maintaining the security of the Apple ID used to sign in to Waymark. You agree to notify us immediately of any unauthorized access to your account.

Each physical device is limited to a maximum of 3 account registrations (lifetime), enforced via Apple's DeviceCheck API. This limit cannot be reset and persists even after account deletion or device wipe.

4. Free Allocation and Account Tiers

4.1 Free Allocation

New accounts receive a one-time free allocation of limited transcription minutes, translation minutes, and AI analysis credits. This allocation is provided once per account and expires 30 days after signup. Once the free allocation has been used or expired, it cannot be reactivated — even after account deletion, re-registration, or device change.

To enforce this policy, we retain an opaque, anonymous Apple identifier (the "sub" claim from Sign in with Apple) after account deletion. This identifier cannot be used to identify you personally. See our Privacy Policy Section 2.8 for details.

4.2 Lifetime Session Cap

Each account has a lifetime session limit:

• Free accounts (never purchased): 50 sessions maximum (lifetime)
• Purchased accounts (any purchase made): 350 sessions maximum (lifetime)

Once the lifetime cap is reached, you will be unable to create new sessions. Deleting sessions does not restore the lifetime count. This limit applies across all devices tied to your account.

4.3 PDF Export

PDF reports exported from free accounts include a Waymark watermark. Accounts that have made any purchase export clean PDFs without a watermark.

5. In-App Purchases (Consumable Credit Packs)

Waymark offers consumable in-app purchases ("Credit Packs") that provide additional transcription minutes, translation minutes, or AI analysis credits. Prices are displayed in your local currency within the App and are set through Apple's App Store pricing. All prices are subject to applicable taxes and may vary by region.

Credit Packs are subject to the following terms:

• Each purchase creates a new credit balance that expires 1 month after the date of purchase, regardless of whether the credits have been used
• Credits are consumed on a first-in, first-out (FIFO) basis — the oldest purchased credits are used first
• Expired, unused credits are forfeited and are not refundable
• Credit Packs are one-time consumable purchases and do not auto-renew
• You may purchase multiple Credit Packs at any time; each creates an independent balance with its own expiry
• There are no subscriptions — you purchase credits only when you need them

We reserve the right to modify the types, quantities, and pricing of Credit Packs at any time. Changes will be reflected in the App and Apple's App Store.

6. Payments and Refunds

All payments are processed exclusively through Apple's App Store. We do not directly collect or store your payment information (credit card numbers, billing address, etc.).

Refunds are governed by Apple's refund policies. To request a refund, visit reportaproblem.apple.com or contact Apple Support. We do not process refunds directly.

7. User Content and Data Ownership

7.1 Your Content

You retain full ownership of all content you create using Waymark, including but not limited to transcripts, translations, notes, drawings, annotations, photos, and exported PDF reports. We claim no ownership or license over your content.

7.2 Local Storage

All session content is stored locally on your iPad using Apple's SwiftData framework. We do not have access to, and cannot recover, your session content. You are solely responsible for backing up your data. Uninstalling the App will permanently delete all on-device session data.

7.3 Exported Content

PDF reports exported from free accounts include a Waymark watermark. Accounts that have made any purchase export clean PDFs without a watermark. Regardless of account status, exported content is yours to use, share, and distribute as you see fit.

8. Acceptable Use

You agree to use Waymark only for lawful purposes. You may not:

• Use the App to record, transcribe, or translate content in violation of any applicable laws, including wiretapping, privacy, or consent laws in your jurisdiction
• Attempt to circumvent usage limits, session caps, billing mechanisms, device registration limits, rate limits, or security measures (including App Attest validation and DeviceCheck enforcement) through reverse engineering, tampering, or exploitation of bugs
• Use automated tools, bots, or scripts to interact with the App or its server infrastructure
• Resell, sublicense, or commercially redistribute your Waymark account access
• Intentionally introduce malicious code or attempt to compromise the App's infrastructure
• Use the App's AI analysis feature to generate content that is hateful, harassing, defamatory, or illegal

We reserve the right to suspend or terminate accounts that violate these terms.

9. Recording Consent Disclaimer

Important: Many jurisdictions require the consent of all parties to a conversation before it may be recorded. It is your sole responsibility to comply with all applicable local, state, provincial, national, and international laws regarding recording consent. West Solution Consulting Corp is not liable for any legal consequences arising from your use of Waymark's recording or transcription features without proper authorization.

10. Third-Party Services

Waymark relies on third-party service providers to deliver its core features, including but not limited to:

• Speech-to-text transcription: Audio is streamed to a transcription provider in real time during recording and is not stored after processing.
• Text translation: Text segments are sent to a translation provider during active use of the translation feature.
• AI analysis: Transcript text, notes, and photos are sent to AI language model providers only when you explicitly tap the "Analyze" button. Analysis data is never sent automatically.
• Apple: Authentication (Sign in with Apple), payment processing (App Store), push notifications, device integrity verification (App Attest), and device-level signup limits (DeviceCheck).
• Cloud infrastructure: Backend services for authentication, usage tracking, and server-side processing.

We may change, add, or replace third-party service providers at any time to improve quality, reliability, or cost, while maintaining equivalent or stronger privacy protections. Your use of the App constitutes acceptance of the data processing necessary to deliver these features. We are not responsible for the independent practices of third-party service providers beyond the scope of data we transmit to them on your behalf.

10.1 AI Model Training

When you use the AI Intelligence feature, your session content is processed by third-party AI language model providers. We do not use your content to train AI models. However, the underlying AI model providers may process your inputs according to their own data policies, which may include using inputs to improve their models. By using the AI Intelligence feature, you acknowledge and accept this possibility. If you do not wish your session content to be processed by AI model providers, do not use the AI Intelligence feature.

Your identity (name, email, or user ID) is not attached to AI analysis requests. Only the session content necessary for analysis is transmitted.

11. Intellectual Property

The Waymark application, including its design, user interface, source code, graphics, icons, logos, and documentation, is the exclusive property of West Solution Consulting Corp and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App on your personal iPads in accordance with these Terms and the Apple Licensed Application End User License Agreement (EULA).

You may not copy, modify, distribute, reverse-engineer, decompile, or create derivative works based on the App.

12. Disclaimer of Warranties

Waymark is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to:

• Accuracy or completeness of transcription, translation, or AI analysis outputs
• Uninterrupted or error-free operation of the App or its third-party services
• Fitness for a particular purpose or merchantability
• Security of data transmitted to or from third-party services

AI-generated analysis is provided for informational purposes only and should not be relied upon as professional, legal, medical, financial, or any other form of expert advice.

13. Limitation of Liability

To the maximum extent permitted by applicable law, West Solution Consulting Corp, its officers, directors, employees, and affiliates shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of data, revenue, profits, goodwill, or other intangible losses
• Any damages arising from your reliance on transcription, translation, or AI analysis accuracy
• Any damages arising from unauthorized access to your account due to compromised Apple ID credentials
• Any damages arising from third-party service outages, errors, or policy changes

In no event shall our total aggregate liability exceed the amount you have paid to us through the App Store in the twelve (12) months preceding the event giving rise to the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless West Solution Consulting Corp and its officers, directors, employees, and affiliates from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of the App in violation of these Terms
• Your violation of any applicable law, including recording consent laws
• Any content you create, export, or share using the App

15. Termination

We may suspend or terminate your access to Waymark at our sole discretion, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties.

Upon termination:

• Your right to use the App ceases immediately
• We will delete your server-side account data, including authentication records, usage logs, credit balances, transaction records, push notification tokens, App Attest keys, and rate limit records
• We retain an opaque Apple identifier to enforce the one-time free allocation policy (see Section 4.1 and our Privacy Policy Section 2.8)
• Anonymized analytics events (with your user identifier removed) are retained for aggregate product improvement
• Your on-device session data remains on your iPad and is not affected by account termination
• Any unused purchased credits are forfeited and are not refundable

Sections 7 (User Content Ownership), 12 (Disclaimer), 13 (Limitation of Liability), 14 (Indemnification), and 17 (Governing Law) survive termination.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles. Any disputes arising out of or relating to these Terms or your use of the App shall be resolved in the courts located in Ontario, Canada.

18. Apple-Specific Terms

The following terms apply as required by Apple's App Store guidelines:

• These Terms are between you and West Solution Consulting Corp only, not Apple Inc. Apple has no obligation to furnish maintenance or support services for the App.
• In the event of any failure of the App to conform to applicable warranties, you may notify Apple for a refund of the purchase price (if any). Apple has no other warranty obligation with respect to the App.
• Apple is not responsible for addressing any claims relating to the App, including product liability claims, regulatory compliance, or intellectual property infringement.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance, Apple has the right to enforce these Terms against you as a third-party beneficiary.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

• Email: support@wtheory.com
• Company: West Solution Consulting Corp.
• Country: Canada